Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or make a purchase from ALTERCAP OU. If you choose to use our Service, you agree to the collection and use of information in accordance with this policy. The personal information that we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy and our General Terms and Conditions.
1. PERSONAL INFORMATION WE COLLECT FROM YOUR USE OF THE SITE
When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
2. CUSTOMER DATA
Information You Provide when signing up for the Services:
- Full name
- Date of birth
- Email address
- Mailing address
- Telephone number
- Copy of passport, ID card or driver's license
- Proof of address (utility bill)
- Financial information Bank or other financial details (bank account number, crypto wallet address etc)
We may request information about you from third parties for identity verification purposes and in order to reduce the risk of fraud.
3. DATA RETENTION
Your personal data will be retained for (5) five years after termination of the Business Relationship. To ensure the security and confidentiality of your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Financial information (transactions with ALTERXE) will be retained for (7) years from the end of the financial year's last transaction.
4. PERSONAL DATA DISCLOSURE
We collect personal information from our end users for fraud detection and prevention. Your Personal Data may be disclosed to the third-party service provider for such purpose. Here are the types of third parties we share information with: - Relevant government authorities or law enforcement agencies, where such disclosure is required by us to comply with the applicable laws and regulations. - Banks, credit card companies, and other financial institutions that cooperate with ALTERCAP OU - Our partners, who provide identity verification purposes service (client on-boarding, client identity verification, including PEPs and sanctions).
5. COOKIES
We use cookies to collect information when you access or use our Service. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. By using our Service, you permit us to collect and use your information from activity on devices you use in accordance with our Privacy Policy. Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. You can learn more about cookies by visiting http://www.allaboutcookies.org, which provides useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note that by blocking or deleting cookies, you may not be able to take full advantage of the Service.
6. CHANGES
We may update this Privacy Policy from time to time at our discretion in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
7. FEEDBACK
If you have any questions or concerns regarding our Privacy Policy, please send us a message to info@alterxe.com
1. PERSONAL INFORMATION WE COLLECT FROM YOUR USE OF THE SITE
When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
2. CUSTOMER DATA
Information You Provide when signing up for the Services:
- Full name
- Date of birth
- Email address
- Mailing address
- Telephone number
- Copy of passport, ID card or driver's license
- Proof of address (utility bill)
- Financial information Bank or other financial details (bank account number, crypto wallet address etc)
We may request information about you from third parties for identity verification purposes and in order to reduce the risk of fraud.
3. DATA RETENTION
Your personal data will be retained for (5) five years after termination of the Business Relationship. To ensure the security and confidentiality of your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Financial information (transactions with ALTERXE) will be retained for (7) years from the end of the financial year's last transaction.
4. PERSONAL DATA DISCLOSURE
We collect personal information from our end users for fraud detection and prevention. Your Personal Data may be disclosed to the third-party service provider for such purpose. Here are the types of third parties we share information with: - Relevant government authorities or law enforcement agencies, where such disclosure is required by us to comply with the applicable laws and regulations. - Banks, credit card companies, and other financial institutions that cooperate with ALTERCAP OU - Our partners, who provide identity verification purposes service (client on-boarding, client identity verification, including PEPs and sanctions).
5. COOKIES
We use cookies to collect information when you access or use our Service. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. By using our Service, you permit us to collect and use your information from activity on devices you use in accordance with our Privacy Policy. Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. You can learn more about cookies by visiting http://www.allaboutcookies.org, which provides useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note that by blocking or deleting cookies, you may not be able to take full advantage of the Service.
6. CHANGES
We may update this Privacy Policy from time to time at our discretion in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
7. FEEDBACK
If you have any questions or concerns regarding our Privacy Policy, please send us a message to info@alterxe.com
- AlterCap OÜ Reg. no: 14896187
- Reg. address: Väike-Paala tn 2, Lasnamäe linnaosa, Tallinn, Harju maakond, 11415
- Licence: FVT000323
- info@alterxe.com